Scale & Balance Shipping Information


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	Shipping Information


	What shipping methods are available? Scalezone.com offers several convenient UPS shipping options: UPS Ground, UPS 2nd Day Air and UPS Next Day Air. Select floor scales and/or very heavy items ship via motor freight, as indicated in the product detail pages for such instances. Do you ship to P.O., A.P.O or F.P.O Boxes? Scalezone.com does not ship to these addresses. Do you ship outside of the U.S.? Scalezone.com currently ships only within the U.S. (including Alaska and Hawaii). How are shipping costs determined? Shipping charges are added to your order based on order size, method of shipment, and shipping destination. Your order may include a surcharge for oversized items or shipments in excess of 30 lbs. A handling charge of $1.95 is added to every order. How do I calculate my shipping costs? When you checkout, your shipping costs, based on the criteria above, will be calculated automatically. You will be able to view the shipping costs for your order before submitting your payment and completing the checkout process.

	UPS Ground Time-in-Transit Map Time in transit from Dallas, TX 75235 Note that times-in-transit are work days, Monday through Friday, only and do not include Saturdays or Sundays. We do not ship for weekend deliveries.

When will I receive my order?
Most orders ship within 24 to 48 hours. On occasion, there may be delays beyond our control (items out of stock, bad weather, etc.) which extend the order processing time beyond 48 hours. When this occurs, we will contact you via email or phone at the earliest possible time. When you select a shipment option, you are selecting the time your order will be in transit. Add that transit time to process to estimate your order’s arrival date. Please note transit times on the map above for orders shipped via UPS Ground.

What are the additional charges for oversized and heavy items?
Shipping carriers assess additional fees for packages over 30 lbs. and oversized items. When you checkout, your shipping charges and any applicable tax will be displayed.

	UPS Ground	UPS 2nd Day	UPS Next Day
Oversize	$9.95	$19.95	$24.95
Oversize +	$19.95	$39.95	$50.95
Heavy	$9.95	$19.95	$24.95

Do you send partial shipments?
Scalezone.com keeps adequate inventory of products to its best ability. There may be occasion, however, when an item is out of stock. If you ordered more than one item, and the other products are available, we may ship those products without the item that is out of stock and cancel the order for the unavailable item. You will be notified by email and/or telephone if an item you order is currently unavailable or on back order.

What is the status of my order? Can I track my order?
After your order is filled and shipment is initiated, you will receive an email containing instructions on how to check the status of your order and track your package(s).